As a Google Ad company in Kansas City, we receive the same question by our clients all the time – how do I get access to my Google My Business account if I forgot it? This all-too-common scenario tends to happen for one of two reasons: 1) someone else having access or 2) forgetting which email is associated with the listing. If you are currently in this situation, don’t fret. Here is a how-to on regaining access to Google My Business.
Think back. Was there anyone helping you create your account a few years back? It isn’t uncommon for people to have multiple Google accounts. If you had a digital marketing agency in Kansas City either create your account or needed access once upon a time, reach out to them and have them transfer the ownership to you.
If you still can’t figure out who has ownership of your account, then follow these instructions provided by Google:
- Sign into your Google account that is used to manage your business
- Google search your business using name and address
- Choose your business from the drop-box menu and click request ownership from the dialogue box
- After you click to report a problem and fill out the form, you can send a message to the current owner of the listing to request access to own or manage the business if you don’t recognize the email associated with it
If requesting access doesn’t work, and you don’t hear back after seven days, contact Google support to help with the process of reclaiming your account.